Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Application refers to FieldBlaze, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FieldBlaze, H-146 & 147, Ground Floor, Sector-63, Noida, Uttar Pradesh – 201301, India.
• Country refers to: Uttar Pradesh, India
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application or the Website or both.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to FieldBlaze, accessible from https://fieldblaze.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP, About device, Required Personal Information etc.)

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Terms and Conditions for FieldBlaze

FieldBlaze (the "Service") is provided by CloudCentric Infotech Pvt. Ltd. You should carefully read these terms and conditions before using the Service. The company, Ltd.

Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Account Information

For the purposes of this Privacy Policy:

• Account Creation:

  To use the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

• Account Usage:

  You are responsible for all activities conducted through your account. You agree not to share your account credentials or use the account of another user without authorization.

Use of the Service

• License

  We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal or business use in accordance with these Terms.

  You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service.

• Prohibited Conduct:

  You agree not to use the Service for any purpose that is illegal or prohibited by these Terms. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service.

Content

• User-Generated Content:

  You may be able to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content") through the Service.

  You are solely responsible for the Content you post, and you agree not to post any content that violates any applicable law or regulation or these Terms.

• Our Content

  All content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, available on the Service is the property of CloudCentric Infotech Pvt. Ltd. or its content suppliers and is protected by applicable copyright laws.

Privacy

• Data Collection:

  We collect and process information about you in accordance with our Privacy Policy. By using the Service, you consent to such collection and processing, and you warrant that all data provided by you is accurate.

  Please review our Privacy Policy to understand our practices.

Termination

• Termination by You

  You may terminate your account and use of the Service at any time by following the account termination instructions on the Service.

• Termination by Us

  We reserve the right to suspend or terminate your account or access to the Service at our sole discretion, with or without cause, and with or without notice in case of any violation of our product privacy.

Changes to Terms

• Modification:

  We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

  What constitutes a material change will be determined at our sole discretion.

• Acceptance of Changes:

  By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Governing Law

• Jurisdiction

  These Terms shall be governed and construed in accordance with the laws Uttar Pradesh, without regard to its conflict of law provisions.

Contact Us

• Questions:

  If you have any questions about these Terms, please contact us at 8527736273 or email us support@fieldblaze.com.

Service Agreement for FieldBlaze

By accessing or using the FieldBlazeservices, you agree to be bound by the terms and conditions of this agreement.

CloudCentric Infotech Pvt Ltd and the individual who will be using FieldBlaze enter into this Service Agreement.

Scope of Service

Services Provided: FieldBlaze provides

• Customers:The user can create customer.
• Orders: The user can create an order with respect to customers.
• Collections: The user can create an order with respect to customers.
• Beat Plan: The user can create beat plan for customer visits.
• Visits: The user can plan daily customer visits.
• Activities: In this module, the user/admin can check the latest visiting activity.
• Attendance: In this module, the user can check his Monthly Attendance.
• Leaves: In this module, the user can Apply for leaves.
• Stock Tracking: The user can manage stock tracking with respect to customers.
• Expenses: In this module, user can log their daily expenses.
• Announcement: The announcement is a feature that works on the Admin Profile and an Announcement message will be shown to every associate employee.
• Performance: The performance tab will help us to visualize the user’s performance/target.
• Users: The admin can manage all users using admin panel.
• User Tracking:The admin can track the user location and live location.

Access and Availability:

The Service is provided on an "as-is" and "as-available" basis. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

User Responsibilities

• Account Security:

  You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

• Compliance:

  You agree to comply with all applicable laws, regulations, and third-party terms and conditions while using the Service.

Payments and Fees

• Payment Terms:

  Any fees associated with the use of premium features or services within the app will be clearly communicated. You agree to pay all fees as specified.

Intellectual Property

• Ownership:

  The Service and its original content, features, and functionality are and will remain the exclusive property of CloudCentric Infotech Pvt. Ltd. and its licensors.

• License:

  The Service and its original content, features, and functionality are and will remain the exclusive property of CloudCentric Infotech Pvt. Ltd. and its licensors.

Data Privacy

• Data Collection:

  We may collect and process data in accordance with our Privacy Policy. By using the Service, you consent to such data collection and processing.

Limitation of Liability

• No Warranty

  The Service is provided "as-is" without any warranty, either express or implied. We do not guarantee that the Service will be error-free or uninterrupted.

• Limitation of Liability:

  In no event shall CloudCentric Infotech Pvt. Ltd. be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Termination

• Termination by User:

  You may terminate your account and use of the Service at any time in case of any violation or dispute.

• Termination by Service Provider:

  We reserve the right to suspend or terminate your account or access to the Service at our sole discretion, with or without cause, and with or without notice.

Governing Law

• Jurisdiction

  This Agreement shall be governed and construed in accordance with the laws Uttar Pradesh, without regard to its conflict of law provisions.

Changes to Terms

• Modification:

  We reserve the right, at our sole discretion, to modify or replace these terms at any time. Users will be notified of significant changes.

• Acceptance of Changes:

  By continuing to access or use the Service after changes become effective, you agree to be bound by the revised terms.

Contact Information

• Questions:

  If you have any questions about this Agreement, please contact us at 8527736273 or email us support@fieldblaze.com.

Terms of Use for FieldBlaze

Welcome to FieldBlaze provided by CloudCentric Infotech Pvt. Ltd. By using the FieldBlaze you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the FieldBlaze

Scope of Terms

Services Provided

• Customers: The user can create customer.
• Orders: The user can create an order with respect to customers.
• Collections: The user can create an order with respect to customers.
• Beat Plan: The user can create beat plan for customer visits.
• Visits: The user can plan daily customer visits.
• Activities: In this module, the user/admin can check the latest visiting activity.
• Attendance: In this module, the user can check his Monthly Attendance.
• Leaves: In this module, the user can Apply for leaves.
• Stock Tracking: The user can manage stock tracking with respect to customers
• Expenses: In this module, user can log their daily expenses.
• Announcement: The announcement is a feature that works on the Admin Profile and an Announcement message will be shown to every associate employee.
• Performance: The performance tab will help us to visualize the user’s performance/target.
• Users: The admin can manage all users using admin panel.
• User Tracking: The admin can track the user location and live location.
• Acceptance: By accessing or using the FieldBlaze, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

User Responsibilities

• Account Security:

  You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

• Compliance:

  You agree to comply with all applicable laws, regulations, and third-party terms and conditions while using the App.

FieldBlaze Usage

• License:

  We grant you a limited, non-exclusive, non-transferable license to use the FieldBlaze for personal or business use in accordance with these Terms.

• Prohibited Conduct:

  You agree not to use the App for any purpose that is illegal or prohibited by these Terms. Prohibited conduct includes, but is not limited to, unauthorized access, distribution of harmful content, and interference with the App's functionality.

Content

• User-Generated Content:

  You may be able to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content") through the .

  You are solely responsible for the Content you post, and you agree not to post any content that violates any applicable law or regulation or these Terms.

Privacy

• Data Collection:

  We collect and process information about you in accordance with our Privacy Policy. By using the FieldBlaze, you consent to such collection and processing, and you warrant that all data provided by you is accurate.

  Please review our Privacy Policy to understand our practices.

Updates and Changes

• Modifications

  We reserve the right, at our sole discretion, to modify, suspend, or discontinue the FieldBlaze or any part thereof at any time.

  We may also revise these Terms from time to time. Your continued use of the FieldBlaze after any such changes will constitute your acceptance of the revised terms.

Termination

• Termination by User:

  You may terminate your account and use of the FieldBlaze at any time.

• Termination by Service Provider:

  We reserve the right to suspend or terminate your account or access to the FieldBlaze at our sole discretion, with or without cause, and with or without notice.

Disclaimers and Limitations

• No Warranty

  The FieldBlaze is provided "as-is" without any warranty, either express or implied. We do not guarantee that the FieldBlaze will be error-free or uninterrupted.

• Limitation of Liability:

  In no event shall CloudCentric Infotech Pvt. Ltd. be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Governing Law

• Jurisdiction:

  These Terms shall be governed and construed in accordance with the laws Uttar Pradesh, without regard to its conflict of law provisions.

Contact Information

• Questions:

  If you have any questions about these Terms of Use, please contact us at 8527736273 or email us support@fieldblaze.com.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Refund Policy for FieldBlaze

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Refund Policy for FieldBlaze

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through the FieldBlaze.

Refund Eligibility

• Subscription Services:

  Refunds for subscription-based services will be considered only within 7-10 business days of the original purchase.

• One-Time Purchases:

  Refunds for one-time purchases or feature unlocks, will be considered only within 7-10 business days of the original purchase.

Refund Process

• Request for Refund:

  Once you pay for a subscription in FieldBlaze you can't get a refund but you can cancel the subscription. To request a refund, users must contact our customer support team at 8527736273 or email us support@fieldblaze.com and provide details of the purchase, including the transaction ID and a brief explanation of the reason for the refund request.

• Refund Review:

  Each refund request will be reviewed on a case-by-case basis. Refunds may be granted at our sole discretion.

Grounds for Refund

• Technical Issues:

  Refunds may be considered in the case of documented technical issues that significantly impact the usability of the FieldBlaze.

• Unauthorized Purchases:

  If a purchase was made without the account holder's consent, a refund may be issued upon verification of the unauthorized transaction.

• Dissatisfaction:

  Refunds based on user dissatisfaction, change of mind, or other personal reasons will be granted at our discretion.

Refund Exclusions

• Free Trials:

  Refunds may be considered in the case of documented technical issues that significantly impact the usability of the FieldBlaze.

• Unauthorized Purchases:

  Refunds will not be issued for purchases made after the expiration of a free trial period.

• Promotional Offers:

  Refunds will not be granted for purchases made during promotional periods or with promotional discounts.

Payment Methods

• Original Payment Method:

  Refunds will be processed using the original payment method used for the purchase.

• Third-Party Platforms:

  If the purchase was made through a third-party platform (e.g., Apple App Store or Google Play Store), refunds will be subject to the policies of that platform.

Changes to the Refund Policy

• Modification

  We reserve the right, at our sole discretion, to modify, suspend, or replace this Refund Policy at any time.

• Notification:

  Users will be notified of any changes to the Refund Policy through the FieldBlaze App or via email.

Feedback

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication.

If you have any questions about this Privacy Policy, You can contact us:

• By email: support@fieldblaze.com
• By phone number: 8527736273