Managing field teams is no longer just an operational challenge—it’s a strategic priority. Organizations across industries face hurdles like manual reporting, disconnected tools, lack of real-time visibility, and inefficiency in field operations.

This is where FieldBlaze, built on Salesforce by CloudCentric, becomes a game-changer. It empowers businesses to streamline their on-ground workforce, enhance productivity, and deliver superior customer experiences.

What is FieldBlaze?

FieldBlaze is a Salesforce-powered field force automation platform designed to help organizations plan, track, and optimize their on-ground teams. Whether you’re in FMCG, pharmaceuticals, BFSI, consumer goods, or service industries, FieldBlaze streamlines how your field teams work, report, and engage with customers.

It combines the power of Salesforce CRM with CloudCentric’s deep domain expertise, creating a robust solution for businesses that want real-time visibility, productivity, and customer satisfaction.

Key Features of FieldBlaze

• Real-Time Field Tracking

FieldBlaze enables organizations to track their field workforce with GPS-enabled check-ins and check-outs, ensuring complete transparency on when and where employees start and finish their work. Managers can view live location tracking and optimized route mapping, helping reduce travel inefficiencies and fuel costs. This ensures accountability while allowing businesses to respond quickly to customer requests or reroute agents based on priority.

• Smart Task & Visit Planning

With FieldBlaze, planning field activities becomes smarter and faster. Using AI-driven recommendations, managers can schedule, assign, and monitor field visits with precision. The system ensures that tasks are prioritized based on customer importance, location, and availability, which minimizes downtime. This not only improves the number of visits completed per day but also helps deliver more meaningful and timely customer interactions.

•  Seamless Salesforce Integration

Unlike standalone field force apps, FieldBlaze is natively built on Salesforce. It integrates seamlessly with Sales Cloud and Service Cloud, giving managers and agents a 360° customer view. Every order, interaction, or service request is linked back to the CRM, eliminating data silos. This unified approach ensures both sales and service teams have the same real-time customer insights, driving collaboration and customer satisfaction.

• Digital Order & Collection Management

FieldBlaze simplifies the entire sales and service process by enabling field agents to capture orders, generate invoices, and process payments directly from the app. Whether it’s cash, cheque, or digital payment, everything is recorded in real time and synced with Salesforce. This reduces paperwork, speeds up collections, and ensures faster order fulfillment—making the customer journey seamless and efficient.

• Performance Dashboards

Managers no longer need to wait for end-of-day reports. FieldBlaze provides real-time dashboards and analytics that display sales performance, productivity, and key KPIs on the go. With drill-down insights into individual agent performance, customer engagement levels, and revenue trends, decision-makers can identify bottlenecks early and take corrective actions immediately.

•  Mobile-First Experience

Since field agents spend most of their time outside the office, FieldBlaze is designed with a mobile-first approach. Available on both Android and iOS, the native mobile apps are optimized for speed, offline access, and ease of use. From logging visits to raising service tickets or capturing orders, everything can be done with just a few taps—helping field agents stay productive and connected, even in low-network areas.

Why Organizations Choose FieldBlaze ?

• Boost Productivity – Reduce manual paperwork and increase the number of daily productive visits.
• Customer-Centric Approach – Provide personalized service with Salesforce-driven customer data.
• Data-Driven Decisions – Management gets instant insights into performance trends and bottlenecks.
• Scalable Solution – From small teams to large enterprises, FieldBlaze grows with your business.
• Compliance & Transparency – Location-verified reporting ensures accuracy and accountability.

How FieldBlaze Stands Apart from Other Field Force Solutions

Most field force tools are standalone apps with limited integrations. FieldBlaze is different because it’s built natively on Salesforce:

• Single Source of Truth – All field data is unified with Salesforce CRM, eliminating silos.
• 360° Customer View – Sales, service, and field activities are visible in one platform.
• Customization & Flexibility – Tailored workflows, dashboards, and reports to match business needs.
• Scalable Architecture – Designed for global enterprises with multi-region operations.
• CloudCentric Expertise – Backed by years of Salesforce consulting and product innovation.

About CloudCentric

CloudCentric is a Salesforce Consulting & ISV Partner specializing in building innovative cloud-based solutions for global enterprises. With expertise across CRM, automation, mobility, and AI, CloudCentric, Summit Partner has helped businesses transform their operations and customer engagement strategies.

🔹 Trusted Salesforce Partner – Delivering customized Salesforce solutions across industries.
🔹 Product Innovation – Building domain-specific solutions like FieldBlaze & FlyBlaze.
🔹 Client-Centric Delivery – From implementation to continuous support and upgrades.
🔹 Global Experience – Serving enterprises, SMBs, and startups worldwide.

The Road Ahead – FY 2025-26

As we step into FY 2025-26, FieldBlaze is set to become the go-to field force solution for Salesforce-driven enterprises. By combining the world’s #1 CRM with CloudCentric’s innovation, we aim to help organizations achieve greater efficiency, visibility, and profitability in their field operations.

At CloudCentric, we believe field teams are the backbone of customer engagement—and with FieldBlaze, we’re empowering them with the technology they deserve.